As VoIP penetrates further into telephony infrastructure, we're seeing many more cases of fraud being reported from our customers. It's a worrying trend, and it's set to continue and become more common.
Fraud can go undetected for a long time, and in extreme cases, can leave you with invoices you can't charge for and wholesale costs you have to pay. It can wipe your profits out in hours or days. The alternatives are costly: You can have your staff monitor the traffic 24 hours per day, but fraudsters are getting more and more sophisticated, for example by "drip fraud", where the number of calls is limited to avoid detection for longer.
As a result of this, we have included a fraud detection infrastructure into OpenRate as a way of getting an early warning where something might be going on when:
The OpenRate Fraud Detection Infrastructure will warn you within 2 seconds of a fraud detection!
As always with the OpenRate platform, you are not limited to what we have thought up. If you want other rules, the extendible framework supports you in creating these.
Please contact us for more details!