OpenRate

OpenRate Capability Overview

OpenRate is a flexible framework for mediation and rating (pricing) of usage events in a telecommunications, utilities or logistics environment. It can be applied to any real time or batch processing environment in which high-performance management of large numbers of events is required.
 

OpenRate Configuration GUI

The OpenRate Configuration GUI allows you to easily configure the operation of the system, using a state of the art Seam and Java Server Faces interface. It allows you immediate access to the system's configuration, and if you have the appropriate user rights, you can change the configuration on the fly.
 
There is also a live demo of the OpenRate Configuration GUI.
 

Site Registration Spam Attacks

We're being flooded with Account Requests which are fakes, and this is hiding real requests.
 
If you want to make an account (and are not a spammer) please open a ticket to make sure that we see your request, quoting your requested user name.

OpenRate License Fees

Before you can use OpenRate, you will need to purchase a license from us. Even though OpenRate is open source software, it is commercially supported and managed. The license fee means that you can be sure you will receive the support you need, and that the platform will continue to be actively governed and managed.
 

CDRTool replacement for Real Time Rating

The CDRTool Replacement package replaces the easy to use, but quite inflexible CDRTool control module from AG-Projects. When you have outgrown what CDRTool can do, either in terms of functionality or performance, then you probably need the CDRTool Replacement Service Offering Pack. It comprises:

SI Support Contract Level 4

Systems Integrator Level 4 support offers you:

  • All of the items included in level 3, plus:
  • Identification and resolution of performance problems
  • Remote upgrades to your installation, (with full backup and rollback support)
  • 24 x 7 support with 30 minute response time
  • Unlimited support calls
     

Response times:

SI Support Contract Level 3

Systems Integrator Level 3 support offers:

  • All of the items included in level 2, plus:
  • Remote support to identify problems directly in your environment
  • Escalation support to enable you to raise the priority of any defect
  • Creation of emergency patches to provide a workaround in the case of a defect which cannot be otherwise resolved within the service level
  • Unlimited number of support calls

 
Response times:

SI Support Contract Level 2

Systems Integrator Level 2 support offers:

  • Second and Third line support, liasing through your first line support team
  • Support to your developer teams about development matters relating to the modification or extension of the software
  • General clarifications about the internal architecture and structure of OpenRate
  • Limited to 40 support calls per year (per agreement, not per client site)

 
Response times:

Tariff Simulation / Wholesale Reconciliation

OpenRate is a fast open source rating engine with an extendible rating vobabulary. The standard modules cover all commonly used rating models. The core rating engine is also capable of performing multiple independent rating operations.
 
OpenRate also allows extremely simple importing of tariff sheets, either from file, database, or virtually any other source you can think of. (some of our customers even scrape competitor's pricing off web sites!)
 

Ad hoc OpenRate support

We are able to provide hourly support services to work on any aspect of your work with OpenRate, without the need for a support contract. Please note that because support contracts also contain a number of "ad hoc support hours" it may be cheaper to directly take out a support contract and use the hours from that.
 
Please contact us for pricing for ad hoc support, but as a guideline, we charge $70 (USA and rest of world) or €50 (Europe) per hour for ad hoc support.
 

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