Open Rate open source rating and mediation

Before you can use OpenRate, you will need to purchase a license from us. Even though OpenRate is open source software, it is commercially supported and managed. The license fee means that you can be sure you will receive the support you need, and that the platform will continue to be actively governed and managed.

The CDRTool Replacement package replaces the easy to use, but quite inflexible CDRTool control module from AG-Projects. When you have outgrown what CDRTool can do, either in terms of functionality or performance, then you probably need the CDRTool Replacement Service Offering Pack. It comprises:

Systems Integrator Level 4 support offers you:

• All of the items included in level 3, plus:
• Identification and resolution of performance problems
• Remote upgrades to your installation, (with full backup and rollback support)
• 24 x 7 support with 30 minute response time
• Unlimited support calls

Response times:

Systems Integrator Level 3 support offers:

• All of the items included in level 2, plus:
• Remote support to identify problems directly in your environment
• Escalation support to enable you to raise the priority of any defect
• Creation of emergency patches to provide a workaround in the case of a defect which cannot be otherwise resolved within the service level
• Unlimited number of support calls

 
Response times:

Systems Integrator Level 2 support offers:

• Second and Third line support, liasing through your first line support team
• Support to your developer teams about development matters relating to the modification or extension of the software
• General clarifications about the internal architecture and structure of OpenRate
• Limited to 40 support calls per year

 
Response times:

OpenRate is a fast open source rating engine with an extendible rating vobabulary. The standard modules cover all commonly used rating models. The core rating engine is also capable of performing multiple independent rating operations.
 
OpenRate also allows extremely simple importing of tariff sheets, either from file, database, or virtually any other source you can think of. (some of our customers even scrape competitor's pricing off web sites!)
 

We are able to provide hourly support services to work on any aspect of your work with OpenRate, without the need for a support contract. Please note that because support contracts also contain a number of "ad hoc support hours" it may be cheaper to directly take out a support contract and use the hours from that.
 
Please contact us for pricing for ad hoc support, but as a guideline, we charge $70 (USA and rest of world) or €50 (Europe) per hour for ad hoc support.
 

You can access the CVS repository in one of two ways:

• Read Only access - this is for people who do not intend to make changes to the system, or who are in the learning phase, and do not want to risk making (potentially bad) changes. 
• Read/Write access - this is for experienced users and contributors, who wish to extend or modify the core coen.

 
Read Only

OpenRate contains all source codes necessary to build and run the framework, and we offer downloads to selected individuals or oraganisations. Before you get the software, we ask you to enter into a license agreement with us. This usually takes less than a day to sort out. 
 
Generally we distinguish between two groups of users for licensing: